Membership Management System : Best CRM Tool for Retail & Service Industry

Chinetek Intelligence CRM System

• Loyalty Management System LMS is aiming at
  retaining customers
  rewarding them to visit more frequently and purchase more
  keeping them informed with the latest reward program & promotion

The most powerful CRM tool for the Retail & Service Industry, combining member, bonus, gift, prepaid, cash coupon, and discount management, accommodating various Card System including barcode card, magnetic card, smart card (mifare card) and rewrite card (also named as rewritable card, visual card, printable card & thermal card)

LMS has 10 basic modules:

1. Member Data Management:
Member Database
Member Survey
Member Search Engine

2. Member Status Management:
Multi Member Level
Expiry Date, User Configurable
Member Class, User Configurable
Automated Member Upgrade

3. Bonus Point Management:
Bonus Earning Formula, User Configurable
Special Happy-Hour Bonus Scheme
Special Birthday-Month Bonus Scheme
Special Friends Referral Bonus Scheme
Special Visit-and-Attendance Bonus Scheme
Bonus Point Expiration, User Configurable
Bonus Point Reset, User Configurable

4. Prepaid Management:
Prepaid e-Cash Setting
Fixed Amount e-Rebate on Prepaid
Percentage Sum e-Rebate on Prepaid
Different Rebate Scheme based on Member Class

5. Gift Management:
Gift Category and Item Description Setting
Gift Inventory Management
Bonus Exchange for Gift
Bonus Exchange for e-Cash

6. Promotion Message Management (Thermal Rewritable Media Only)
Real-Time Promotional Message
Printed Promotional Message based on Different Time Period
Printed Promotional Message based on Different Bonus Level
Random Lucky Draw

7. Report Management:
Member Report
Spending Report
Gift Redemption Report
E-Cash Refill Report
Top Spenders Report

8. Card Media Management:
Card Issuance Management
Card Re-Issuance Management
Card Replacement Management

9. Multi-Store & Rights Management:
Staff Login and Access Privilege Setting
Multiple Branches Support

10. Language Support:
Traditional Chinese
Simplified Chinese
English

• Multi-Database Support and Data Exchange Agent
  Supports Microsoft SQL & MySQL
  Customized DLLs facilitate feasible Data Exchange
  Speedy Data Synchronization
  Reliable Data Upload/Download: Batch-by-Interval / Real-Time
  Single Shop, Multi-Shops or Regional Chains
  Supports Integration with existing POS or CRM providers

• Multi-Language Support
  Supports English, Traditional & Simplified Chinese
  Perfect for Regional deployment that covers multi-language regions
  Data Captured consolidates transparently in Back-Office

Please Call +852 34212922 for Demo Arrangement

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